24/7 Customer Support

We're Here to HelpAnytime, Anywhere

Get instant support through multiple channels including our revolutionary AI assistant, phone support, and comprehensive self-help resources.

24/7 Available
AI-Powered Support
Instant Solutions

Multiple Ways toGet Support

Choose the support channel that works best for you

AI Assistant

Get instant answers 24/7 with our intelligent AI assistant

24/7 Available
Chat Now

Phone Support

Speak directly with our technical experts

24/7 Available
Call Now

Email Support

Send us detailed queries and get comprehensive solutions

Response within 2 hours
Email Us

WhatsApp Support

Quick support via WhatsApp for instant assistance

24/7 Available
WhatsApp

Quick Solutions forCommon Issues

Try these solutions before contacting support

Internet Not Working

Check router lights, restart modem, verify cable connections

1
Check all cable connections
2
Restart your router/modem
3
Wait 2-3 minutes
4
Contact us if issue persists

Slow Internet Speed

Optimize your connection for better performance

1
Run speed test
2
Close unnecessary applications
3
Check for background downloads
4
Restart your device

WiFi Password Reset

Reset your WiFi password securely

1
Access router admin panel
2
Navigate to WiFi settings
3
Change password
4
Reconnect all devices

Router Configuration

Configure your router for optimal performance

1
Access 192.168.1.1
2
Login with credentials
3
Update settings
4
Save and restart

Frequently AskedQuestions

How do I check my internet speed?

You can use our AI assistant to run a speed test, or visit speedtest.net. If speeds are below your plan, contact our support team.

What should I do if my internet is down?

First, check if all cables are properly connected and restart your router. If the issue persists, contact our 24/7 support team immediately.

How can I upgrade my broadband plan?

Contact our support team or use our AI assistant to explore upgrade options. We'll help you choose the best plan for your needs.

Is there any installation charge?

Installation is completely free for all our residential and commercial plans. Our technicians will set up everything at no extra cost.

How do I pay my broadband bill?

You can pay online through our customer portal, use our AI assistant for bill payments, or visit our office. Multiple payment options available.

What is the AI assistant and how do I use it?

Our AI assistant is a free service that provides 24/7 support, troubleshooting, and account management. Visit ai.vrednus.in to get started.

Support Resources &Downloads

User Manuals

Download setup guides and user manuals

Video Tutorials

Step-by-step video guides for common tasks

Software Downloads

Download necessary software and drivers

Network Status

Check current network status and maintenance

Try Our AI Assistant

Get instant answers to your questions, troubleshoot issues, and manage your account 24/7 with our intelligent AI assistant.

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Need Immediate Help?

For urgent technical issues or emergencies, contact our support team immediately.